At Penelope Threads, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.
1. Information We Collect
We collect personal information that you provide to us when you place an order, subscribe to our newsletter, or contact us for support. This may include your name, email address, shipping address, phone number, and payment details.
2. How We Use Your Information
The information we collect is used to:
Process and fulfill your orders
Communicate with you about your orders and our products
Provide customer support and respond to inquiries
Improve our website and services
Send promotional emails and offers (if you have subscribed to our newsletter)
3. Data Security
We take the security of your personal information seriously. We employ industry-standard security measures to protect your data from unauthorized access or disclosure. However, no method of data transmission or storage is completely secure, so we cannot guarantee 100% security.
4. Sharing Your Information
We do not share, sell, or rent your personal information to any third party.
5. Opting Out of Marketing Communications
If you no longer wish to receive promotional emails or newsletters, you can easily opt out by following the unsubscribe link included in every email we send. Alternatively, you can contact us directly at [email protected] to request removal from our mailing list.
6. Access and Update Your Information
You have the right to access, update, or delete your personal information that we hold. If you would like to make any changes to your information, please contact us at [email protected].
7. Cookies
We may use cookies to improve your browsing experience, analyze website traffic, and personalize content. You can choose to disable cookies through your browser settings, but this may affect certain functionalities of the website.
8. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 [email protected]
